Privacy Policy

Thank you for choosing FlySimGo eSIM as your eSIM provider, powered by Destinations Tours and Travel Ltd. This Privacy Policy is meant to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

Key GDPR Principles

• A clear purpose: The controller must specifically inform the customer of the use they will make of their personal data.
• Relevant data: The controller must only collect data that is strictly necessary — the principle of data minimisation.
• Retention period: Personal data must be kept only as long as needed to achieve its purpose; beyond that it must be deleted.
• Rights of individuals: Individuals can exercise their rights over personal data held by the controller: access, rectification, or deletion.

Information We Collect

Personal Information

When you visit our website or use our services, we may collect personal information that you provide voluntarily, such as:

• Full name
• Email address
• Contact information
• Billing information
• Device information (for activation and troubleshooting)

Usage Data

We may also collect information on how our website and services are accessed and used. This includes:

• Browser type
• Pages visited
• Time and date of access

How We Use Your Information

• Provide and maintain our eSIM services
• Process your orders and payments
• Provide customer support
• Send you service-related communications
• Improve our services and website

Data Protection

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Third-Party Payment Processing and Fraud Detection

We use Stripe for payment processing, analytics, and fraud detection services. Stripe collects identifying information about the devices that connect to its services, including device characteristics, browser information, IP addresses, and behavioural patterns. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more at stripe.com/privacy.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at: