Privacy Policy

Thank you for choosing FlySimGo eSim as your eSIM provider powered by Destinations Tours and Travel Ltd. This Privacy Policy is meant to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

Key GDPR Principles

A few key principles regarding GDPR:

• A clear purpose: the controller must specifically inform the customer of the use he will make of his personal data by collecting them.
• Relevant data: the controller must only collect data that is strictly necessary for his treatment; this is the principle of minimizing collection.
• The retention period: the personal data must be kept enough time to the controller to achieve its purpose; beyond that time, the data must be deleted.
• The rights of individuals: individuals can exercise their rights over the personal data held by the controller: access, rectification or deletion.

Information We Collect

Personal Information

When you visit our website or use our services, we may collect personal information that you provide voluntarily, such as:

• Full name
• Email address
• Contact information
• Billing information
• Device information (for activation and troubleshooting)

Usage Data

We may also collect information on how our website and services are accessed and used. This includes:

• Browser type
• Pages visited
• Time and date of access

How We Use Your Information

We use the information we collect to:

• Provide and maintain our eSIM services
• Process your orders and payments
• Provide customer support
• Send you service-related communications
• Improve our services and website

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Third-Party Payment Processing and Fraud Detection

We use Stripe for payment processing, analytics, and fraud detection services. Stripe collects identifying information about the devices that connect to its services, including device characteristics, browser information, IP addresses, and behavioral patterns. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention to protect both you and us from fraudulent transactions. This data collection helps ensure secure payment processing and reduces the risk of unauthorized transactions. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at: