Terms and Conditions

Last updated: 1/19/2026

1. Acceptance of Terms

By accessing and using FlySimGo's services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Our Services

FlySimGo provides eSIM data plans for global travel connectivity. Our services are subject to device compatibility and network coverage.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when purchasing our services
  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited activities
  • Maintain the confidentiality of your account information

4. Payment Terms

All purchases are final upon successful payment processing. Prices are displayed in USD and include all applicable taxes.

Refund Policy:

  • Refunds are available within 30 days of purchase for unused eSIM plans
  • Once an eSIM has been activated, refunds are not available
  • Refund requests must be submitted through our customer support

5. Service Availability

While we strive to provide reliable service, we cannot guarantee uninterrupted availability. Service may be affected by factors beyond our control including but not limited to network coverage, device compatibility, and local regulations.

6. Data Usage and Fair Use

Data usage is subject to the terms of your selected plan. Excessive usage may result in throttled speeds or service suspension.

Fair Use Policy:

  • Services are intended for personal use only
  • Commercial use or reselling is prohibited without written consent
  • Tethering and hotspot usage may be limited depending on the plan

7. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Limitation of Liability

FlySimGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use our services will cease immediately.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email:

support@flysimgo.com

Address:

Suite 9060 5 Brayford Square
London UK E1 0SG