Terms and Conditions
Last updated: 19 January 2026
1. Acceptance of Terms
By accessing and using FlySimGo's services, you accept and agree to be bound by the terms and provisions of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Our Services
FlySimGo provides eSIM data plans for global travel connectivity. Our services are subject to device compatibility and network coverage.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when purchasing our services
- Use our services in compliance with all applicable laws and regulations
- Not use our services for any unlawful or prohibited activities
- Maintain the confidentiality of your account information
4. Payment Terms
All purchases are final upon successful payment processing. Prices are displayed in USD and include all applicable taxes.
Refund Policy:
- Refunds may be available for unused eSIM plans that have not been activated
- Once an eSIM has been activated and used, refunds are not available
- Refund requests must be submitted through our customer support
5. Service Availability
While we strive to provide reliable service, we cannot guarantee uninterrupted availability. Service may be affected by factors beyond our control including network coverage, device compatibility, and local regulations.
6. Data Usage and Fair Use
Data usage is subject to the terms of your selected plan. Excessive usage may result in throttled speeds or service suspension.
Fair Use Policy:
- Services are intended for personal use only
- Commercial use or reselling is prohibited without written consent
- Tethering and hotspot usage may be limited depending on the plan
7. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
FlySimGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services.
9. Termination
We reserve the right to terminate or suspend your access to our services at any time for violation of these terms or for any other reason at our sole discretion.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email:
support@flysimgo.comAddress:
Destinations Tours and Travel Ltd
Suite 9060 5 Brayford Square
London UK E1 0SG